If you’re all in on Ring and love to try the latest gear (we don’t blame you) the Pro 2 may appeal, functioning as a premium version of other Ring doorbells I’ve tested. Audio and video are two of the most important video doorbell features, and the Pro 2 excels at both. The audio is impressively loud and easy to understand, and the video resolution is sharp and on par with the best smart doorbells we’ve tested. But in a sea of smart doorbells, the Pro 2’s extra features just don’t add enough value to justify its high price.
Ring's Video Doorbell Pro 2 records in 1536p HD video and has color night vision. It offers a 150-degree horizontal and 150-degree vertical field of view that provides a top-to-bottom look of who is at your front door. Two-way talk with noise and distortion cancellation is available. There are also new features like Alexa Greetings, Quick Replies, and 3D Motion Detection with video previews.
Installation should take less than 10 minutes using existing doorbell wiring, but there is no battery option. A Satin Nickel faceplate is included with your purchase. There is a limited one-year warranty and Theft Protection, Ring's free replacement plan if your doorbell is stolen. A Ring Protect Plan (starting at $3/month per device) is needed to store and share videos.
If you're unable to respond to the door, the Ring Video Doorbell Pro 2 can do it for you using Alexa Greetings, which can be set up in the Ring app under Smart Responses. When someone rings the doorbell, Alexa will start a brief conversation to determine the purpose of the visit (like a package delivery). You can customize how quickly you'd like her to respond after someone rings the doorbell, with response times ranging from immediately to up to 20 seconds.
Alexa can also take voice messages from unanswered visitors, similar to leaving a voicemail on someone’s phone, which is a handy feature that works well. Alexa asks for details like the person’s name and phone number before recording the voice message. You can then access voice messages in your Ring video history. (A paid Ring Protect Plan is required to use Alexa Greetings.)
Quick Replies are also available on the Pro 2 doorbell. Unlike Alexa Greetings, this feature doesn’t require a paid subscription plan. Just choose from one of six preset messages to play if you can’t get to the door like, “Hi! We’ll be right there,” or “Sorry, we’re not interested.”
The video quality day and night looks great in the Ring app. You can also control the doorbell's settings in the app.
If sharp video is what you’re after, Ring Video Doorbell Pro 2 delivers on that front no matter what the time of day is. The Pro 2 records in 1536p HD video—better quality than any other Ring Doorbell (and there are a lot of them). It’s the same resolution as our current pick for the best smart doorbell, the Arlo Wire-Free Essential Video Doorbell. You can zoom in and easily make out the details of someone’s face even when they are standing 10-feet to 15-feet away from the doorbell.
Exceptional audio quality
Ring’s superb sound quality rivals other top-rated video doorbells I’ve tested, as well. The doorbell’s audio system features noise and distortion cancellation so that the sound is smooth and easy to understand from anywhere. The audio can be heard from subjects at up to 20 feet away from the doorbell. It also sounds great when using the Ring app or an Amazon Echo display or smart speaker to communicate with visitors at your door. Sometimes doorbell audio can experience delays during use, but not the Pro 2, which hits all the notes when it comes to loud and clear sound quality.
Bird's Eye View, which shows the path someone took when they are within a certain distance of the Ring Video Doorbell Pro 2, appears in picture-in-picture for easy viewing.
New to the Ring Video Doorbell Pro 2 are advanced home security features like 3D Motion Tracking and Bird’s Eye View. The motion tracking feature is intriguing, letting you specify the exact area you want the doorbell to start recording once motion is detected for more accurate alerts. There’s also Bird's Eye View, which creates an aerial map view that outlines the exact path of where a motion event starts and stops up to 30 feet away from your doorbell.